Location: Mumbai | CTC: to 20 to 25 LPA
We are looking for a Product Manager for a series A funded D2C Wellness Brand.
Job Profile:
Improve conversion % of visitors at the website
Develop mobile app for menstrual health tracking, online consultation, content marketing
Map customer journey to build awesome Customer Experience on website, app
Improve Chatbot journeys to reduce live chat with call center agents
Optimize retention marketing journeys
Build unified tech solutions for –
Customers – online sales & support via responsive website and mobile app
Employees – process & tools for operations, customer service, supply chain
Requirements:
3+ years of exp. in eCommerce, app development, SaaS
Expertise in building online customer journeys, wireframes, use cases, A/B tests
Fine balance between data analytics and intuitive consumer behavior insight.
Self-driven & passionate to work in an entrepreneurial set-up