Manager Talent Acquisition for a Global BPO

We are looking for a Manager Talent Acquisition for a Global BPO.

Job Profile:

• Partner with Business, HR Business Partners and Resource Management Group in identification and prioritization of current & future talent needs, and the deployment of requisite recruiting strategy for fulfilment.
• Ensure effective fulfilment for all Projects resulting in zero revenue loss.
• Adhere to recruitment budgets and overall resourcing cost.
• Manage key ratios of TAT, CPH, Joining Ratio, Referral contribution and infant attrition.
• Develop, drive and execute comprehensive search strategies designed to recruit employees across levels and from respective candidate pools (i.e. competitive research, industry profile development, networking, campus hiring, direct sourcing, vendors, etc.).
• Develop & manage strong search partners and assessment tools.
• Drive Campus hiring and implement appropriate programs in order to hire top talent.
• Monitor progress against the hiring and recruiting plans, and identifying ongoing areas of improvement and associated actions.
• Manage specific projects as determined in the annual HR operating plan and participate in functional and cross-functional initiatives.
• Establish strategy for improving quality of hire and retention of new hires.
• Conduct interviews and drive hiring process with metrics to measure results.
• Monitor and review recruiting KPIs to identify opportunities to improve performance results within the business.
• Collaborate with HR business partners and business leaders to define appropriate specifications for approved immediate and future internal and external positions.
• Provide insights to Business regarding industry trends, competitors and the consequent impact on talent landscape and recruitment strategy.
• Resourcefulness to develop and implement recruitment programs ensuring effectiveness, consistency, and compliance with overall strategic planning
• Put in place meaningful metrics, processes, and tools to measure and continuously improve the efficiency of the Talent Acquisition function.
• Be the strategic partner to Business and functional Leaders in consultatively fulfilling their talent needs.
• Ensure key business stakeholders are delighted with the right talent acquisition partnership model.
• Defining a roadmap with a focus on building best-in- class Talent pool/pipeline for an Organization in its transformation journey.
• Support leadership efforts to drive recruitment performance and effectiveness.
• Support Sales/Sales support team in RFP/RFI responses for upcoming business deals.
• Represent the organization in prospective client visits.
• Partner with Marketing to develop and drive a strong employer brand on social media channels deployed for recruitment, positioning as an employer of choice.
• Ensure that the recruitment strategy aligns with the diversity and inclusiveness goals of the organization.

Requirements:

• Any Graduate / Post Graduate
• 10+ years of total experience into Talent Acquisition with strong exposure towards BPO industry
• Strong team management experience