Area Manager for an Ayurveda Wellness Brand

We are looking for an Area Manager – Healthcare Clinic Operations for a series A funded Ayurveda Wellness Brand. This fast growing brand is expanding operations across India and are looking to hire quality leadership talent.

Job Profile:
Lead daily operations of multiple fertility clinics of that area. Monitor the conversion and retention of customers in clinics to establish a steady revenue stream. Accountable for multiple clinic revenue, profits and team management.
Grow annual revenue run rate to ₹5 crores/ clinic by end of year one
Convert 90% consultations to product purchase during 1st visit to clinic
Achieve repeat consultation of 50%
Achieve EBITDA margin in each clinic- of 30% by 4 months from launch
Maintain top-grade operations and service delivery
Hire and manage clinic staff and upkeep of the clinic facilities
Ensure timely inventory backfill of medicines and other supplies
Comply with SOP to achieve clinic operations excellence
Deliver monthly sales & expense reports that are 95% accurate
Conduct periodic training programs for clinic staff
Create customer-centric service-focus culture
Deliver top-notch customer experience at the waiting area and reception
Ensure service consistency across 500+ customers visiting every month

Requirements:
Candidates with experience in the healthcare space, especially fertility clinics preferred
Proven track record in managing multiple exclusive brand outlets (EBO)
Core skills required – Operations management and service excellence
Has the knack to take ownership and independently manage clinic operations
Prior experience in PnL accountability. Thrives in an ambiguous business environment.